Innovate. Advocate. Collaborate.
Tom Koutsoumpas, CEO, National Partnership for Healthcare and Hospice Innovation
Tom Koutsoumpas serves as President and CEO of Capital Caring Health (CCH), one of the oldest and largest not-for-profit advanced illness care, primary care at home, palliative and hospice care providers in the nation. All CCH care services are provided in Washington D.C., Maryland, and Virginia.
Tom also serves as CEO of the National Partnership for Healthcare and Hospice Innovation (NPHI). NPHI is a unique not-for-profit organization that includes as members, 72 hospice/advanced illness care providers. Collectively, NPHI members care for over 121,000 patients and families across America every day and annually provide over 150 million dollars in charity care. Their shared mission is care must be delivered at the bedside and not dictated by the boardroom.
Earlier in Tom’s career he helped make the hospice movement in America a reality by helping lead the effort to develop and implement the Medicare hospice benefit. His passion to improve care delivery also led him to become a co-founder of the Coalition to Transform Advanced Care (C-TAC). C-TAC is a national, not-for-profit non-partisan alliance of patient and consumer advocacy groups, health care providers both public and private, and faith-based organizations, all with the shared mission of providing comprehensive world-class patient-centered advanced illness care especially for those who might otherwise not have access to the best available chronic illness management.
Other accomplishments include helping establish Healthsperien, a consulting and legal services firm focused on strategic issues that bring together the public and private sectors to advance hospice and advanced illness care. And, Tom is a member of the Roundtable on Quality Care for the seriously ill which is attached to the Medical Division of the National Academy of Sciences and is a contributor to the Project on Advanced Care at the Petrie-Flom Center for Health Law Policy, Biotechnology, and Bioethics at Harvard Law School.
Tom is a co-author of A Roadmap to Success: Transforming Advanced Illness Care in America. He also penned the foreword to the publication, Have Your Own Say: Getting the Right Care When It Matters Most (2012) by Gundersen Health System and the Center for Health Transformation.
A native of Indiana, Tom received his Bachelor of Arts degree in American Studies from Georgetown University, Washington, D.C. where he has served as a Board of Regents member.
Carole Fisher - President, NPHI
Carole serves as President for the National Partnership for Healthcare and Hospice Innovation (NPHI). Utilizing her previous experiences and deep familiarity with not-for-profit community-based hospice and palliative healthcare, she is charged with leading a wide range of activities for the membership organization. With an emphasis on developing strategic partnerships, meaningful collaborations and transformational innovations, Carole provides support for the NPHI membership comprised of the nations’ most notable and distinguished end of life healthcare organizations.
As a seasoned C-suite advisor, innovator and public policy advocate, for the past 35 years, she has successfully led and transformed for-profit and mission driven healthcare operations. Carole has significant experience in growing and transforming companies, developing people, and preparing organizations for navigating the unforeseen and unanticipated. She has significant experience in growing market share, contracting with payers, building specialty provider networks, developing and integrating cutting edge technology, facilitating M&A mid-size transactions and is well respected for her ability to merge cultures and teams.
Carole is the former President and CEO of Nathan Adelson Hospice. In a fiercely competitive market she positioned the organization as a nationally known industry leader respected for their clinical advancements and innovations. Under her leadership Nathan Adelson Hospice was recognized eight years by Modern Healthcare Magazine as a 100 Best Places to Work in the country.
Carole has a Bachelor’s degree in Social Work from the University of Nevada, Las Vegas and attained a Masters Certification in Organizational Leadership from the Thayer Institute in Asheville, North Carolina. She serves as an adjunct faculty member for Teleios University and is a member of the Board of Directors for the Thayer Institute. Previously she served on the Board of Directors for MountainView Hospital – a subsidiary of HCA, Elizabeth Kubler-Ross Foundation, Health Insight, UNLV Health Law Program Advisory Board and the Nevada Hospital Association.
Carole spends her time working between her homes in Las Vegas, Nevada and Covington, Louisiana.
Senior Advisor, Communications & Philanthropy
Steve Cone, Senior Advisor, Communications & Philanthropy
Steve Cone is Chief of Communications, Marketing, and Philanthropy at Capital Caring Health. In this role, he provides leadership to increase public and brand awareness of Capital Caring Health, and he also oversees the organization’s philanthropic activities and develops strategies to enhance the organization’s impact and reach.
Prior to his role with Capital Caring Health, Steve co-managed a data consulting and marketing services firm headquartered in New York. From 2015 to 2017, Steve was Chief Revenue Officer of the American Bar Association and from 2010 through June 2015, Steve was AARP’s Executive Vice President responsible for all membership activities and partnerships with corporations across America.
With more than 45 years of senior-level marketing and fundraising experience, he has created or led efforts to develop many national loyalty programs including United’s MileagePlus®, Hyatt’s Gold Passport, and Saks Fifth Avenue’s, SaksFirst rewards program.
Steve has provided marketing services to major organizations including Apple, American Express, FedEx, Memorial Sloan-Kettering, and the San Diego Zoo. Steve has also led marketing campaigns for environmental groups like The Nature Conservancy and the World Wildlife Fund. He has also provided marketing support to presidential campaigns for both major parties.
Senior Advisor, Innovation and Health Equity
Altonia Garrett, MBA, MHA, RN
Altonia Garrett is the Senior Advisor, Innovation and Health Equity for the National Partnership for Healthcare and Hospice Innovation. In this role, Altonia provides vision, leadership, management, and strategic planning for equity, inclusion, diversity and cultural competency initiatives of the Partnership. In collaboration with the Innovation Lab, she ensures all initiatives are viewed through an equity lens and will help establish a gold-standard for providing excellent care that is inclusive and values all. Altonia is also the Vice President of Public Affairs & Strategic Partnerships for Capital Caring Health (CCH) and also serves as the Executive Director for CCH’s Center for Equity, Inclusion and Diversity.
Prior to this role, Altonia worked closely with the Innovation Lab, under the Loaned Executive program, where she was the Project Lead on various initiatives. She currently continues these efforts.
Altonia is a leader at the intersection of operations, strategy, and innovation to better serve seniors and all those living with advanced, serious illness. With over 20 years of experience, she has developed a specialized focus on marketing and strategic partnerships, government relations, and clinical and operational excellence for assisted living, skilled home care services, home infusion as well as inpatient and home hospice and palliative care services.
Altonia has a passion for, and is dedicated to ensuring everyone has equal access to care.
Altonia has served on the Board of Directors for the Virginia Association of Hospice and Palliative Care and currently serves on the Board of Directors for the Hospice and Palliative Care Network of Maryland and chairs the Diversity Council for the network. She is also serves on the Community Service Board for Prince William County, VA and is a member of the American College of Health Care Executives.
Originally from Virginia, Altonia earned a B.S. in Health Sciences with a concentration in Health Care Administration from James Madison University, a nursing degree from Marymount University, and an MBA and MHA from the University of Maryland University College.
Communications & Strategy Consultant
Rachel Jordan, Communications & Strategy Consultant
As a Communications and Strategy Consultant with the National Partnership for Healthcare and Hospice Innovation (NPHI), Rachel is responsible for supporting a wide range of strategic activities including preparing legislative updates, overseeing traditional and social media outreach, and conducting research to advance the priorities of the collaboration. Before joining the team, Rachel served as a Policy and Strategy intern for Healthsperien and NPHI during the Fall 2020 and Spring 2021 semesters.
Rachel has experience in public policy having previously interned for the U.S. Senate Sergeant at Arms and U.S. Senator Cory Booker. She also served as the Special Projects Manager at Text Surge, a full service firm specializing in peer-to-peer texting campaigns, where she assisted in supporting their wide range of clients.
Rachel received her Bachelor of Arts degree from American University in Justice and Law with a concentration in Criminal Justice and minor in Public Health.
Senior Director of Member Engagement
Beth Kurta, Senior Director of Member Engagement, National Partnership for Healthcare and Hospice Innovation
Beth first discovered hospice as a college-aged volunteer in 1989 and has worked with members of the National Partnership for Healthcare and Hospice Innovation, a collaborative of not-for-profit, community-integrated hospice and palliative care providers, since 2007. In her role as Senior Director of Member Engagement, she oversees member recruitment and onboarding, meeting production, and member relations. Beth is also responsible for the Organizational Excellence Initiative which allows her to work directly with member leadership through Forums, Workgroups and User Groups. She also manages the member portal and is responsible for the Annual Summit.
Beth brings a variety of experiences that have honed her organizational and operational skills. A 1992 graduate of Northern Michigan University with a Bachelor of Science in Administrative Gerontology, she is a licensed Nursing Home Administrator and certified Director of Activities. Beth has spent her career as a servant leader, beginning with Hospice of Michigan, working at various elder care facilities in the Detroit area and serving as Executive Administrator for the Detroit Super Bowl XL Host Committee prior to joining NPHI.
A lifelong resident of metropolitan Detroit, Beth currently serves on the Board of Directors for the Grosse Pointe South Gridiron Club, is Past Commodore of the Grosse Pointe Sail Club, is an active member of St. Ambrose Catholic Church, and is a member of Alpha Gamma Delta. Beth has two adult sons.
Regulatory & Compliance Director
Margherita Labson, Regulatory & Compliance Director
Margherita Labson is a well-recognized expert in home care quality, legal and regulatory issues across the home care continuum. An experienced clinician, she is certified in both healthcare quality and case-management and has practiced across the spectrum of home care services. She is a published author and an experienced presenter, having taught at the University of Akron, in their college of nursing. She is responsible for helping to create the first quality-based recognition for home health franchise organizations as well as those providers delivering community-based palliative care. Following the completion of 25 years of work in her most recent position as the executive director of the home care program for the Joint Commission, she undertook a sabbatical and spent 18 months studying the needs and problems of health care consumers at home. She now works with organizations to help home care providers gain recognition for the care they provide in order to align their efforts with other health care delivery systems resulting in better integrated care and services. Her interests include advancing frameworks of care that enable improved outcomes, advocating for home-based health care including palliative care as a recognized specialty, and promoting the recognition of the home health aide in the care delivery system.
Currently, Margherita serves on several boards including the Home Centered Care Institute, Healwell, California-State University Institute for Palliative Care and the Florida Palliative Care Coalition. She works with organizations to promote regulatory compliance, advance thought-leadership in the industry, and foster contemporary practice models capable of producing improved outcomes of care.
Andrew MacPherson, Senior Advisor, National Partnership for Healthcare and Hospice Innovation (NPHI)
As Senior Advisor to the National Partnership for Healthcare and Hospice Innovation, Andrew works to advance the organization’s strategic and policy initiatives by providing timely political and policy analysis, engagement with stakeholder organizations, and advocates on behalf of the Partnership and its members with the Congress.
Prior to his work with NPHI, Andrew was Founder and Principal of MacPherson Strategic, Inc., a health care policy, legislative strategy, and communications consulting firm. MacPherson Strategic served a diverse set of health care stakeholder clients, including consumer groups, broad-based coalitions, innovative health care start-ups, and the largest health care purchasers.
Prior to founding MacPherson Strategic, Andrew served as Director of Government Affairs at Jennings Policy Strategies, Inc. (JPS), a nationally recognized health policy consulting firm led by Chris Jennings, Former Senior Health Care Advisor to President Barack Obama and previously to President Bill Clinton. From 2007-2013, Mr. MacPherson staffed a wide variety of client and pro bono initiatives in the policy, political, and communications arenas with JPS, Inc., such as the Bipartisan Policy Center health reform project with former Majority Leaders Baker, Daschle, Dole and Mitchell, presidential campaigns including Obama for America and Hillary Clinton for President, and the Clinton Global Initiative. While at JPS, Andrew researched and co-authored numerous articles and speeches on a range of health policy issues.
From 2005 to 2007, Andrew served in the Government Relations Department with the American Psychiatric Association (APA). At the APA, Andrew developed national policy positions, conducted in-depth research on physician access and reimbursement, and engaged on all aspects of targeted lobbying activities including those related to implementation of the Medicare Part D drug benefit, physician reimbursement under Medicare and mental health “parity” legislation.
From 2001 to 2004, Andrew worked for a range of policy and political organizations and elected officials, including Senator Carl Levin (D-Mich.), Democratic Governors’ Association, Vermont Democratic Party, Senator Patrick Leahy (D-Vt.) and Penn, Schoen & Berland Associates, Inc., a market research and strategic communications consulting firm based in Washington, D.C.
He is a member of the National POLST Paradigm Leadership Council. He regularly speaks to national audiences on a variety of health policy and political issues, and particularly those related to advanced illness and end-of-life care.
Originally from Vermont, Andrew received a B.A. in Political Science from The George Washington University in May 2005.
Allan Malievsky, Communications Director
Allan Malievsky serves as Communications Director for the National Partnership for Healthcare and Hospice Innovation (NPHI) and Healthsperien, LLC. A seasoned public relations, communications and fundraising professional, Allan has worked across various healthcare spaces, including hospice and palliative care, mental healthcare, biotech and CNS drug development.
Prior to arriving at NPHI, Allan managed COMPASS Pathways’ stakeholder engagement efforts and led communications at ATAI Life Sciences, two biotech startups developing therapeutics for a variety of mental health indications. He also served as Communications Advisor at Presight Capital, a Peter Thiel-backed venture capital fund specializing in cutting edge healthcare innovation startups. Prior to that, Allan served as acting chief of staff and membership manager at the Coalition to Transform Advanced Care (C-TAC).
Allan holds a bachelor’s degree in International Affairs and Economics from the George Washington University. Additionally, he serves on the Board of Directors at ACTNow, a mental health advocacy organization working alongside leaders like former congressman Patrick Kennedy to expand access to mental and behavioral healthcare for young people.
Policy Associate/Innovation Project Manager
Ethan McChesney, Policy Associate/Innovation Project Manager, NPHI
As a Policy Associate and Innovation Project Manager with the National Partnership for Healthcare and Hospice Innovation (NPHI), Ethan is responsible for supporting a wide range of strategic activities including, monitoring policy developments, preparing policy updates, and providing background research to advance the priorities of the Partnership. Ethan’s primary focus is on the work of the NPHI Innovation Lab, where he provides policy and project management support.
Prior to joining NPHI and Healthsperien, Ethan held multiple public policy-focused internships, namely, with the National Coalition on Health Care (now a Healthsperien strategic partner), where he was involved in communications, message development, and policy analysis efforts. He also spent time with Wynne Health Group, one of the preeminent healthcare policy consulting firms, where he assisted in servicing their diverse set of clients. Additionally, Ethan has prior experience in the congressional office of the senior Senator from Colorado, Michael Bennet.
Ethan graduated from the University of Kansas in 2019 with a bachelor’s degree in Political Science and minors in Sociology and Psychology.
Mike Milward, Strategic Advisor, NPHI
As a strategic advisor to the National Partnership for Healthcare and Hospice Innovation, Mike works to advance the organization’s strategic and innovative support to its members and helps to coordinate outreach to potential new member organizations across the country.
Prior to joining NPHI, Mike served as CEO of Hospice of Santa Cruz County on the central coast of CA. Mike is an attorney, having graduated from the University of Santa Clara Law School in 1981. Subsequently, Mike did his graduate work in Theology and Spirituality at the Graduate Theological Union at UC Berkeley. Mike has served as a hospice chaplain and bereavement specialist for the past 20 years.
In addition to his advisory role with NPHI, Mike serves as the CEO of the California Hospice Network, an affiliation of CA non-profit Hospices.
Cameron Muir, M.D.
Chief Innovation Officer
Cameron Muir, Chief Innovation Officer, NPHI
Cameron Muir, M.D., FAAHPM, is the Chief Innovation Officer for the National Partnership for Healthcare and Hospice Innovation. In his role, he is responsible for the Innovation Lab and implementing emerging innovative models designed to care for people with advanced illness. He is also the Chief Innovation Officer for Capital Caring Health and the Chief Medical Officer for Hospice of the Piedmont.
Prior to his work with NPHI, Dr. Muir was Medical Director of the Palliative Care and Home Hospice Program of Northwestern Memorial Hospital. He served as the Director of the Palliative Care Program of the Northwestern University Medical School. Dr. Muir is Board-Certified in Hospice and Palliative Medicine and Internal Medicine. Dr. Muir received his medical degree from the University of Virginia School of Medicine, completed his residency in internal medicine at Dartmouth-Hitchcock, and earned fellowships in bioethics at the University of Chicago Medical Center and in Hospice and Palliative Medicine at Northwestern University Feinberg School of Medicine.
Wendy O'Brien, Finance Coordinator, NPHI
Wendy serves as the Finance Coordinator of the National Partnership for Healthcare and Hospice Innovation (NPHI), assisting the executive leadership on all financial matters. Her responsibilities include oversight of finance and accounting operations.
Wendy brings a diverse background to NPHI. In 2003, she worked for a real estate land broker where she assisted with the purchases and sales of land properties. Wendy went on to work for Ameriprise Financial Services as the Office Manager to a Certified Financial Advisor. During this time, she gained knowledge in financial planning. Wendy established and maintained client’s insurance policies, retirement, and brokerage accounts. In 2015, she became the Executive Assistant to the CEO at Nathan Adelson Hospice and expanded her background experience in the healthcare industry. She maintained multidimensional complex calendars and served as a liaison to the board of trustees, senior leadership and operations team.
Originally from Honolulu, Hawaii, Wendy moved to Las Vegas in 1998. She attended the University of Nevada, Las Vegas and received her Bachelor of Arts degree in Landscape Architecture. She enjoys traveling the world and spending time with her husband and daughter.
Strategic Advisor, Regulatory & Compliance
Ms. Pilla is an expert in aligning enterprise risk and compliance standards with operational best practices to achieve management objectives. She has over 30 years of increasingly responsible clinical, risk and compliance roles in the nonprofit, academic, and for-profit sectors across the continuum of acute and post-acute providers. Ms. Pilla has led her clients through some of their most difficult regulatory and compliance challenges, and she is particularly skilled in the areas of risk assessment, risk mitigation, and compliance program development. She has proven successes in responding to matters that may negatively impact an organization and in collaborating with stakeholders on compliance and risk issues affecting organizational initiatives. Ms. Pilla is a versatile professional who serves as an experienced compliance and risk advisor, resource, and liaison for her clients.
Ms. Pilla has extensive hospital, health system, ancillary services and physician practice experience, having starting early in her career in clinical and administrative roles for a leading pediatric health system. Ms. Pilla served in roles as Chief Risk Officer of a nationally recognized pediatric health system, and VP & Corporate Responsibility Officer of one of the largest entities of a national health system. In these roles, Ms. Pilla lead organizational improvement and integration through implementation of operational strategies to proactively actively address risk and regulatory compliance. She actively managed government investigations, corporate integrity agreement negotiation and implementation, IRO oversight, compliance program development and implementation, privacy and security assessments, organizational integration and joint venture strategies with multi-state, multi-disciplinary providers, contract negotiations, credentialing matters, and claims and litigation management.
Linda Pilla is the founder of Pilla Healthcare Solutions, LLC ("PHS"), a consultancy that empowers organizations to manage regulatory requirements through specialized operational solutions. Ms. Pilla served as a Chief Compliance Officer (CCO) to a global home health care and hospice organization. In her role she was responsible for the design, development, implementation and oversight of enterprise risk, audit and compliance programs including culture change, program analysis, Board development, strategic planning and work process design. She routinely provided compliance and regulatory advice and direction to leadership which included 8 specialty practices with over 25,000 nursing and ancillary support staff in over 300 offices. This included multiple hospital joint venture, pharmacy and primary care practice entities, non-profit groups, and global joint ventures.
Ray Quintero, Senior Advisor, National Partnership for Healthcare and Hospice Innovation
Ray provides strategic consult to the National Partnership for Healthcare and Hospice Innovation, a collaborative for over 70 not-for-profit, community-integrated hospice and palliative care providers. In this role, he provides strategic guidance, internal and external messaging, policy analysis, and advises stakeholder outreach for NPHI. More broadly, Ray is engaged in overall health system delivery transformation.
Ray’s over a decade of experience in health policy strategy has made him knowledgeable in the diverse issues impacting hospice care. He has led and been actively involved in numerous multi-stakeholder coalitions aimed at improving our nation’s health care delivery and financing systems.
Ray served as Senior Vice President of Public Policy at the American Osteopathic Association. His government relations background also includes positions at Merck Pharmaceuticals, Blue Cross Blue Shield Association (BCBSA), and American College of Osteopathic Family Physicians (ACOFP). As well, Ray provided grassroots and public affairs counsel to a range of health care clients while serving as Vice President of Strategic Alliances at SevenTwenty Strategies. Ray began his career in health care government relations as a policy advisor in the Health and Life Sciences practice of B&D Consulting.
A native of Arizona, Ray received his Bachelor of Arts in Political Science from the University of Arizona, where he served as Student Body President and on the Arizona Alumni Association Board.
Administrative Services Manager
Stephanie Rogers, Administrative Services Manager, NPHI
In her role as Administrative Services Manager with the National Partnership for Healthcare and Hospice Innovation, Stephanie supports both the members and the NPHI executive team in various roles.
For our members, she maintains all membership data, collects and disseminates annual member information, and manages Member Portal access and content. She is also responsible for managing the website and handles weekly member updates and meetings communications.
For the NPHI team, Stephanie supports ongoing as well as short-term projects and initiatives. She is a project manager on the Innovation Lab Advanced Cardiac Care Program.
Member Communications & Vendor Relations Manager
Sarah Sharp, Member Communications & Vendor Relations Manager, NPHI
Sarah serves as Member Communications and Vendor Relations Manager for the National Partnership for Healthcare and Hospice Innovation. In her role, she supports and develops relationships with vendors to build NPHI’s Preferred Vendor Program to elevate the partnerships with vendors and benefits/services available for the members we serve. Additionally, Sarah gathers and coordinates communication of the stories and accomplishments of NPHI and its members to elevate the profile of hospice and palliative care on a national level.
Sarah brings experience in NCQA & URAC Accreditation for health plans and MBHOs, strategic planning, large-scale program management, training & talent development, and marketing communications. She serves as a Managing Partner at HPS Consulting and strategic consultant to a clinically based software solution that targets people with unaddressed SDoH factors. Previously, Sarah was the Director of Training and Development at a large Medicaid and Medicare health plan, also serving their in-house PBM. There she led the development of staff training, member & provider materials, and website design & content for Medicare, Medicaid, and Exchange products as well as pharmacy benefit managers. Sarah has also collaborated with Fortune 500 companies and other organizations to support and guide their efforts in accelerating the performance of internal teams, business relationships, and products.
Sarah holds a B.A. in International Studies with concentrations in Economics, Spanish and Anthropology from Michigan State University.