Diversity, Equity, Inclusion, & Belonging

Know Where We Stand.

Together with our members, we ensure that patients and their families have access to high-quality care tailored to their unique needs and wishes, enabling all to navigate the advanced illness experience as comfortably as possible. To help achieve this, we focus on creating and fostering an inclusive environment where everyone feels a sense of belonging. We pride ourselves in being committed to honoring every person’s culture, values, and wishes by respecting who they are and what matters most to them — ensuring our partners and communities feel valued and appreciated as we interact with them.

We do not exclude or discriminate against any person based on race, sex, color, national origin, age, disability, sexual orientation, gender identity, gender expression, religion, diagnosis or medical condition, veteran status, ancestry, marital status, pregnancy, citizenship, source of payment or inability to understand the English language.

Each of our 100+ members does not exclude medical care or services to anyone regardless of their ability to pay — a compulsory requirement of membership in NPHI.

Be Yourself – Whoever You Are

We want to say this clearly to all: Be yourself, whoever you are. At NPHI, we celebrate diversity, equity, inclusion, and belonging. We embrace the uniqueness of each individual and foster an environment where everyone feels valued, respected, and empowered to bring their authentic selves to the table.
Tom Koutsoumpas

Our Commitment to You

We recognize that healthcare outcomes among marginalized groups and ethnic minorities are impacted due to mistrust, coupled with disparities in healthcare provision – which persist among Black, Indigenous, People of Color (BIPOC), and ethnic minorities. We therefore believe that barriers in utilization and disparities in outcomes for both palliative and hospice care require increased access to culturally competent care. To achieve this, we work with our membership to ensure the provider care team includes members of the patient’s community and culture – including people who represent the patient’s hospice catchment area, particularly BIPOC communities. By doing so, we will bridge linguistic and cultural barriers that can prevent utilization of services.

Together with our members, we will continue to work hard to ensure everyone has access to quality healthcare with a measurable increase in diversity amongst those who care for them. That is our commitment to you, and we know we can achieve it.