NPHI Welcomes Centrica Care Navigators

The National Partnership for Healthcare and Hospice Innovation (NPHI), the national voice for not-for-profit hospice providers, welcomes Centrica Care Navigators as its newest member.

Centrica Care Navigators, formerly Hospice Care of Southwest Michigan, serves an expanding region within Michigan. Their service areas include adult day services, end-of-life care, symptom management, emotional and spiritual support, grief support, and caregiver resources. In addition, Centrica Care Navigators were the first to introduce inpatient hospice sites in their region, marking them pioneers of delivering palliative care at home.

“Centrica Care Navigators’ ability to meet people wherever they are in their journey and help lead them to the right care at the right time is something we value at NPHI,” said Tom Koutsoumpas, NPHI CEO.  “I am thrilled to welcome Centrica to our member organization, and I look forward to future collaborations.”

Centrica Care Navigators’ services include the creation of an individualized enrichment plan, group exercise classes, intellectual and sensory stimulation, social activities, dementia care, music and pet therapy, and home delivery of medical supplies. Their team includes a variety of experts including registered nurses, physicians, nurse practitioners, aides, counselors, social workers, chaplains, and volunteers.

“Centrica Care Navigators is excited to join the National Partnership for Healthcare and Hospice Innovation!” said Kelly McCormick, CEO. “We are thrilled to have the opportunity to collaborate with members across the country and be a voice in an organization that is dedicated to advocating for non-profit care programs nationwide.”

NPHI looks forward to working with Centrica Care Navigators and continuing to advocate for high-quality, community-based, not-for-profit hospice, palliative, advanced illness care to patients throughout the nation.

The National Partnership for Healthcare and Hospice Innovation (NPHI) is a collaborative of 85+ not-for-profit, community-integrated hospice and palliative care providers dedicated to ensuring patients and their families have access to care that reflects their individual goals, values and preferences. Representing providers from 31 states and the District of Columbia, NPHI and its members help design more innovative and effective models of care, advocate for comprehensive and community-integrated care customized to meet each person’s unique needs, and build collaboration between national thought leaders, decision-makers, and other healthcare stakeholders to improve hospice care. Learn more about NPHI at